Privacy Policy

Last updated: [01 January 2026]

This Privacy Policy describes how Xpro locksmith (“we,” “us,” or “our”) collects, uses, discloses, and protects personal information obtained through xprolocksmith.com (the “Website”).

By accessing or using the Website, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect the following categories of information:

1.1 Personal Information

Personal information that may identify you, including but not limited to:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely through third-party providers)
  • Any other information you voluntarily provide through forms or communications

1.2 Automatically Collected Information

When you visit the Website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on the Website
  • Referring URLs
  • Cookies and similar tracking technologies

1.3 Voluntarily Provided Information

Including:

  • Contact form submissions
  • Customer service inquiries
  • Newsletter or marketing opt-ins
  • Reviews, feedback, or other communications

2. How We Use Your Information

Personal information is used for legitimate business purposes, including to:

  • Provide and operate the Website and services
  • Process transactions and fulfill orders
  • Communicate regarding services, orders, or inquiries
  • Improve website functionality and user experience
  • Send service-related or administrative communications
  • Send marketing communications where permitted by law
  • Detect fraud, abuse, or security issues
  • Comply with legal and regulatory obligations

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process personal data based on:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate interests, where such interests do not override your rights

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functionality
  • Analyze traffic and performance
  • Remember user preferences
  • Support marketing and advertising efforts

You may control or disable cookies through your browser settings. Disabling cookies may limit certain features of the Website.


5. Sharing of Information

We do not sell personal information.

We may share information only with:

  • Payment processors
  • Hosting and cloud service providers
  • Analytics and marketing service providers
  • Customer support and communication platforms
  • Legal or regulatory authorities when required by law

All third parties are required to protect your information and use it solely for authorized purposes.


6. SMS & Mobile Messaging Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of personal information described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

By providing your mobile phone number and opting in, you consent to receive SMS or MMS messages from Xpro locksmith for service-related or informational purposes. Message frequency may vary. Message and data rates may apply.

You may opt out of receiving further messages at any time by replying STOP. For additional information, reply HELP or contact us using the details provided below.


7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes described in this Privacy Policy
  • Comply with legal, accounting, or regulatory requirements
  • Resolve disputes and enforce agreements

When no longer required, data is securely deleted or anonymized.


8. Data Security

We implement reasonable technical and organizational measures to protect personal information, including:

  • Secure servers and encrypted communications
  • Access controls and limited data access
  • Ongoing system monitoring

Despite these measures, no method of data transmission over the internet is completely secure, and absolute security cannot be guaranteed.


9. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Object to or restrict processing
  • Withdraw consent at any time
  • Request data portability

California Residents (CCPA/CPRA)

California residents have the right to:

  • Know what personal data is collected
  • Request deletion of personal data
  • Opt out of certain data sharing practices
  • Not be discriminated against for exercising privacy rights

Requests can be submitted using the contact details below.


10. Children’s Privacy

The Website is not intended for individuals under the age of 13 (or 16 where applicable). We do not knowingly collect personal information from children. If such information is discovered, it will be deleted promptly.


11. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. Users should review the privacy policies of any third-party websites they visit.


12. International Data Transfers

Your information may be transferred to and processed in countries outside your jurisdiction. Appropriate safeguards are implemented to protect personal data in accordance with applicable laws.


13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date. Continued use of the Website constitutes acceptance of the updated Privacy Policy.


14. Contact Information

For questions or requests regarding this Privacy Policy or personal data, contact:

Xpro locksmith
Email:
[email protected]
Phone: (262) 207-4470
Address: 6013 W. Bradely rd, Milwaukee 53223, WI